Steven Joyce today announced that Novopay will stay.
an inquiry will take place – to be will discussed at cabinet on Monday, including who will lead it & terms of reference
- an audit to take place
- longer opening hours and extra call centre staff to help deal with issues
No real information given beyond that. No details of why Novopay get to stay or whether they have been penalised.
I’ll share more as it breaks.
Full press release here.